DataGenie for Retail

Turn untapped data into Insights

Are you overwhelmed by the vast amounts of customer data and sales metrics to analyze? Say goodbye to manual data analysis and hello to DataGenie! DataGenie is a powerful analytics tool that helps retailers turn untapped data into valuable insights. With DataGenie, you can gain a better understanding of your customers' behavior, preferences, and purchase patterns. Identify trends and optimize your inventory levels to avoid stockouts and overstocks. Maximize your marketing efforts by targeting the right customers with the right message at the right time. Detect fraud and minimize revenue leakage, and ensure compliance with regulatory requirements. It's time to take your retail game to the next level with DataGenie.

Traditional Analytics vs DataGenie

In today's fast-paced retail environment, traditional business intelligence (BI) tools can be a roadblock for businesses. They struggle to keep up with the vast and complex data being generated, leaving analysts and IT departments bogged down in data analysis. This often results in delays in decision-making, missed opportunities, and the inability to respond to market changes quickly.

Here are some limitations of traditional BI tools in the retail industry:
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Data analysts spend significant time creating reports and dashboards, monitoring them for issues, and identifying key drivers behind them. This process is often manual, time-consuming, error-prone, and not scalable to meet business needs.
The limited number of use cases serviced by the analyst teams due to resource constraints and time-consuming manual work.
Business users may not be data-savvy, relying on analysts for detailed analysis, which can prolong the time to action and decision-making.

At DataGenie, we understand the challenges retailers face when it comes to data analysis. With this as our vision to empower businesses, we have developed a solution that addresses these issues head-on.

Monitor your Business with DataGenie

While there are plenty of use cases that DataGenie can offer a CSP, we are highlighting a few important and essential ones here

Omnichannel analytics

Analyze customer data across all channels, such as websites, mobile app, social media, and physical stores along with customer behavior data to understand the customer journey and identify which channels are most effective in driving sales.

Inventory optimization

Analyze sales data to predict demand and ensure the availability of products at the right time and in the right amount.

Marketing analytics

Analyze customer engagement data to identify which marketing channels and campaigns drive the most sales. Also perform what-if analysis to determine the channel that would give the best marketing ROI.

Fraud detection

Use DataGenie algorithms to detect patterns of fraudulent activities, such as fake orders, stolen credit cards or return fraud and arrest them before they take a toll on the business.

Supply chain optimization

Optimize the supply chain process and reduce lead times, transportation costs, and inventory levels. Also identify bottlenecks, forecast demand, and improve supplier performance, ultimately reducing costs and improving efficiency.

Customer Care Analytics

Continuously track your customer care calls, to identify patterns in them, so that you can proactively arrest emerging issues. Prevent a flurry of in-bound calls by sending timely outbound messages to impacted customers. Furthermore, proactive customer care staffing can be made possible by forecasting an increase in call volumes.

FinOps

Actionable insights into cloud usage expenses, allowing you to proactively identify and optimize resource utilization.

How DataGenie drives business growth

DataGenie uses AI and automation to keep tabs on crucial company KPIs and alert decision makers to any changes via actionable "Story Cards" that detail the reason for the change. We connect to the same data stores that conventional BI tools like Tableau, Power BI etc. connect to – so there is no new data preparation required.

Analysts get involved only during the onboarding of use cases onto DataGenie. They help configure the mission-critical KPIs along with domain specific know-how for the system to autonomously learn and uncover hidden insights.
DataGenie takes over from here to continuously and autonomously monitor the KPIs. Anomalies and outliers are detected along with the drivers that influenced them, while also identifying other impacted KPIs. All the insights are presented in a simple and intuitive StoryCard format that lets the business users consume them directly for immediate actions/decisions.
The StoryCards are self-explanatory, providing both horizontal and vertical analysis. The Horizontal outlining the KPIs that were impacted and the vertical providing a heatmap of all the drivers pertinent to a selected KPI. This reduces the business user dependency on analysts that can reduce the time to action, significantly.
Analysts now create more value for the business by identifying other mission-critical use cases that can be on boarded onto DataGenie.

Ready to Get Started

Make the orbital shift from BI to AI (Augmented Intelligence). Automate your complex data story generation to understand key business drivers, and to identify meaningful insights.

Book a demo