Value Packs / Telecom / Revenue & Usage Analytics / Wisdom

Revenue & Usage Analytics · Wisdom notebook

Ask the follow-up.

Agentic conversational BI · the whole-book scan neither brief runs

Across the whole base, where did ARPU fall more than 5% this month while the subscriber count held?

RK

Scanned every city × segment × plan combination, kept the ones where ARPU fell more than 5% and the active base moved less than 1%, then ranked by revenue exposure.

Six cohorts qualify, and they are not one story — the New York Gold · Business cell is the largest, but two others are moving for a different reason:

Revenue at risk per month — ARPU down more than 5%, base held

New York · Gold · BusinessARPU −14% · base 0%$1.9M
Chicago · Gold · BusinessARPU −9% · base −1%$0.8M
Los Angeles · Postpaid Silver · StandardARPU −7% · base 0%$0.4M
Philadelphia · Postpaid Silver · StandardARPU −6% · base +1%$0.3M
Phoenix · Prepaid Flex · YouthARPU −6% · base 0%$0.1M
Kansas City · Prepaid Flex · YouthARPU −5% · base 0%$0.1M

$3.6M/month across six cohorts. The two Business cells are 75% of it.

Split those by revenue component — is it the same cause in each?

RK

Decomposed each cohort's ARPU change into plan fee, overage, roaming, VAS and device instalment, then compared the shape across cohorts.

No — there are two distinct causes hiding in one symptom. The Business cells are roaming; the Youth cells are the opposite problem:

Plan feeOverageRoamingVAS
Gold · Business (NYC, CHI)flat−2%−23%flat
Postpaid Silver · Standard (LA, PHL)flat−11%−3%−4%
Prepaid Flex · Youth (PHX, KAN)−7%flatflat+6%

Three cohorts, three causes: roaming collapse, overage erosion as bigger bundles land, and a discount cutting into Youth plan fee while their VAS grows.

Break the roaming drop by destination market — is it every corridor, or a few?

RK

Joined roaming revenue and outbound session counts to destination market and partner network, indexed each corridor against its own pre-April baseline, and ranked by $ lost.

Four corridors carry 82% of it — every one an outbound business destination:

Roaming revenue change by destination market · Business subscribers

Germanyoutbound · 2 partners−$1.1M
United Kingdomoutbound · 1 partner−$0.7M
UAEoutbound · 2 partners−$0.5M
Netherlandsoutbound · 1 partner−$0.4M
All other markets38 markets−$0.1M
Inbound roamingvisitors on our networkflat

Four destination markets carry 82% of the fall, and they are the four the corporate travel policy named. Inbound roaming is flat and no partner's tariff changed — so this is our own subscribers travelling less, which no wholesale renegotiation or retail price move would recover.